1. I have placed an order but how do I pay?
2. How long does it take to receive my product?
This depends on which product you buy. If you buy something that is in stock with us, you can expect an average of 2-4 working days. But if your product is not in our stock, you can count on 2-4 weeks.
3. Can I pick up my order?
4. What is included with my order?
You will of course receive your purchased product, but we often also give free stickers and other goodies.
5. Can I return my product?
6. Will there ever be a SEP MEMBERS group?
We are working hard to add some kind of member system. All info about this will be announced on our Instagram.